Privacy Policy

Privacy Policy

This Privacy Policy describes how mcnabbfurniture.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

Email: info@mcnabbfurniture.com
Address: 5 Mall Dr., Parry Sound, Ontario P2A 3A9


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

Device Information

Purpose of collection:
To load the Site accurately, improve performance, and analyze usage to enhance your experience.

Source of collection:
Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with Shopify, Google Analytics, and Meta (Facebook/Instagram).

Personal Information collected:
Web browser type, IP address, time zone, cookie information, pages viewed, products viewed, search terms, and interactions with the Site.


Order Information

Purpose of collection:
To fulfill orders, process payments, arrange delivery, communicate with you, screen for fraud, and provide customer service and marketing communications (where permitted).

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared with Shopify, payment processors (such as Shopify Payments), shipping and delivery partners, and accounting or fulfillment services.

Personal Information collected:
Name, billing address, shipping address, payment information (credit card or other accepted payment methods), email address, and phone number.


Customer Support Information

Purpose of collection:
To provide customer support, respond to inquiries, resolve issues, and maintain service records.

Source of collection:
Collected directly from you via email, phone, website forms, or in-store communication.

Disclosure for a business purpose:
Shared internally and with service providers used for customer support and order fulfillment.

Personal Information collected:
Name, contact information, order details, and any additional information you choose to provide.


Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.


Sharing Personal Information

We share your Personal Information with trusted service providers to help operate our business and fulfill our obligations to you. For example:

  • Shopify powers our online store

  • Payment processors process transactions securely

  • Delivery and logistics partners fulfill furniture deliveries

  • Marketing platforms (such as Google and Meta) help us communicate with guests

We may also disclose Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.


Behavioural Advertising

We use your Personal Information to provide marketing communications we believe may be relevant to you.

This includes:

  • Google Analytics to understand how guests use our Site

  • Meta (Facebook & Instagram) advertising to show relevant content and promotions

  • Shopify marketing tools to support guest experience and outreach

You can opt out of targeted advertising here:

You can also opt out via the Digital Advertising Alliance:
https://optout.aboutads.info/


Using Personal Information

We use your Personal Information to:

  • Operate and improve our Site

  • Fulfill orders and deliveries

  • Communicate with you

  • Provide customer support

  • Share updates, promotions, or relevant offerings (where permitted)


Retention

We retain your Personal Information for our records unless and until you ask us to erase it, subject to legal or operational requirements.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Automatic Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects.

Shopify uses limited automated processes to help prevent fraud, such as temporary IP or payment method blacklisting.


Your Rights

Canadian Residents

Under Canadian privacy laws (PIPEDA), you have the right to access, correct, or request deletion of your Personal Information. To exercise these rights, please contact us using the information above.

European Residents (GDPR)

If you are a resident of the EEA, you have the right to access, correct, erase, or port your Personal Information. Your data may be processed outside Europe, including in Canada and the United States, in accordance with GDPR safeguards.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.


Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze traffic. These include functional, performance, analytics, and advertising cookies.

You can manage cookies through your browser settings. Please note that disabling cookies may affect site functionality.

For more information about cookies, visit:
www.allaboutcookies.org

Cookies Necessary for the Functioning of the Store

Name Function Duration
_ab Used in connection with access to admin. 2y
_secure_session_id Used in connection with navigation through a storefront. 24h
_shopify_country Used in connection with checkout. session
_shopify_m Used for managing customer privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Tracking preferences. 1y
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Used in connection with shopping cart. 2w
cart_sig Used in connection with checkout. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used in connection with customer login. 20y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
storefront_digest Used in connection with customer login. 2y
tracked_start_checkout Used in connection with checkout. 1y
checkout_one_experiment Used in connection with checkout. session
checkout_session_lookup Used in connection with checkout. 3w
checkout_session_token_<<token>> Used in connection with checkout. 3w
identity-state Used in connection with customer authentication. 24h
identity-state-<<token>> Used in connection with customer authentication. 24h
identity_customer_account_number Used in connection with customer authentication. 12w

Reporting and Analytics

Name Function Duration
_landing_page Track landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30min
_shopify_d Shopify analytics. session
_shopify_s Shopify analytics. 30min
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_evids Shopify analytics. session
_shopify_ga Shopify and Google Analytics. session
customer_auth_provider Shopify analytics. session
customer_auth_session_created_at Shopify analytics. session

Do Not Track

Because there is no consistent industry standard for “Do Not Track” signals, we do not alter our practices in response to them.


Changes

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements.


Complaints

If you have concerns about how we handle your Personal Information, please contact us first. If unresolved, you may contact the Office of the Privacy Commissioner of Canada:
https://www.priv.gc.ca/


Last updated: December 2025